MANILA - Jollibee is now lacking supplies to accommodate the orders of their famous Chickenjoy meal as they are undergoing system upgrade as per the official statement of the company.
Consumers put on their feelings regarding this matter. Many worries while others are disappointed and questions the unavailability of some meals in the menu.
Here are some emotional tweets from the netizens:
MANILA - Jollibee is now lacking supplies to accommodate the orders of their famous Chickenjoy meal as they are undergoing system upgrade as per the official statement of the company. Give me back my Chickenjoy! 😭 #ChickenSad
— Kin Mabuan (@knitsofkin) August 7, 2014Nakaka miss yung chicken joy tapos spag combo ng Jollibee. #ChickenSad
— Justin Domingo (@JustenDomengo) August 7, 2014Bakit walang chicken joy sa jollibee!! Kailangan ko ng hustisya!! #ChickenSad #HustisyaParaSaChickenJoy
— Gean PoLicarpio (@GavinPolicarpio) August 7, 2014While others are questioning the shortage, some are are a bit disappointed:
@Jollibee Yep.. and you're out of cup lids and iced tea as well. pic.twitter.com/ZSaasyNhaW
— ᒍᑭ_ (@jeyps_) August 6, 2014Jollibee VP for Marketing Harvey Ong sent an e-mail message to GMA News Online stating that some of their Metro Manila branches and the nearby cities only have limited menu on the current operation due to the "ongoing major systems upgrade" on the part of their delivery services.
According to the netizens, branches in Recto, Divisoria, Bonficaio Global City in Taguig, and De Castro in Pasig City are experiencing stock out problem.
Meanwhile, KFC rides the trend of #ChickenSad and released their latest advertisement.
This new campaign of KFC Philippines was started on August 7, 2014, riding on the hashtag started by the Chickenjoy lovers who showed their disappointment online.
Isn't "systems upgrade" too broad or too sketchy?
Customers are doubting what's really behind the current upgrade in progress that is causing some branches to operate with a limited menu.
A couple of tweets which seem like the "systems upgrade" doesn't correlate enough with the current shortage:
"Systems Upgrade" for delivery services? Something's fishy here, don't you think? #ChickenSad @Jollibee
— Rodney Amoyo (@rodneyamoyo) August 7, 2014There must be something untold. #ChickenSad
— Gio Valencia (@giovalenciaaa) August 7, 2014Marketing Department of Jollibee side
In response to the questions and to the disappointed tweets from the customers, VP for Marketing Henry Ong apologizes for the inconvenience brought by this "systems upgrade"
They also rest assured that Jollibee is working hard to get the supplies back available in all of the affected branches at the soonest possible time.
@chelseadelmundo Rest assured that we are committed to having all our products available again within a few days in all our affected stores.
— Jollibee (@Jollibee) August 7, 2014
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